We are here to support our customers during COVID-19.
The deadline to apply for your first COVID-19 Payment Break was 30 September and applications are now closed.
If you are experiencing an income reduction because of COVID-19, we have some options you can consider here
If you are already on a COVID-19 payment break, your options are outlined below. In order to have your second payment break or term extension applied for your January payment, please ensure to submit your request by 17:00 21 December.