Mortgage support during COVID-19

We have a range of short and long term solutions to support our customers in financial difficulty because of COVID-19

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 A payment break may result in higher monthly payments over the term of your mortgage loan. If you are in a position to continue making payments it is in your financial best interests to do so as the cost of credit may increase because of the payment break.

 

       


Some of the solutions for our Mortgage customers

Short-Term - COVID-19 three month payment break (moratorium, or pay interest only)

If you need a payment break, the final deadline for first applications to be received and approved is 30 September.

We know that many of you are worried about COVID-19. At EBS we are determined to continue to support you through this situation and we encourage you to contact us if you have been financially impacted by COVID-19.

For those who may be concerned that you won’t be able to make your mortgage repayments as a result of COVID-19, we have developed two solutions specifically designed to support you during this time.

  • You can apply to take a 3 month moratorium on your mortgage repayments.
  • Or you can apply for 3 months of interest only mortgage repayments.

The deadline for applications to be received and approved is 17:00 30 September.

You can apply online HERE or call our team on 1850 330 044 (Opening Hours: Monday to Friday 09:00 to 17:00, Saturday 09:00 to 13:00). If someone else has taken out the mortgage with you, both of you need to be available to speak to us when you call. We offer payment breaks on mortgages where you live in the property yourself, where you rent it out and where you have topped up the mortgage.

Things to note
When any support such as a moratorium or paying interest only ends, we will increase each of your monthly mortgage repayments over the remaining term of your loan, so that you can pay your mortgage in full over its original term.

The payment break is for Mortgage repayments only. If you have home insurance, life assurance or payment protection insurance through EBS, we will continue to collect these premiums through your direct debit.

If you do not pay your mortgage by direct debit, you need to arrange to keep paying these premiums to avoid the loan going into arrears. A missed insurance premium may affect your credit rating, which means you may have difficulty getting a loan or other form of credit in the future.

Long-Term Support – Long term cashflow solutions

If you expect that you will have a more long term loss of income as a result of COVID-19, and you will be unable to make your mortgage repayments

- Go to worried about payments

- Call the Arrears Support Unit on 1850 330 044

When any support such as a moratorium or paying interest only ends, we will increase each of your monthly mortgage repayments over the remaining term of your loan, so that you can pay your mortgage in full over its original term.

Opening Hours:

Monday - Friday: 09:00 – 17:00
Saturday: 09:00 – 13:00