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Complaint

Are you an EBS customer?

Yes

First name

Surname

Your account number

Your full address

Contact number

Your contact phone number (0861234567)

What would you like to tell us? (max of 1,200 characters)

What would resolve this for you? (max of 1,200 characters)

Have you raised this with us previously?

Yes

Data Protection

The information you supply to EBS through this form will be held and used by us solely for the purpose of responding to your request and will not be retained for any other purpose

Special Category Personal Data

If you have included information which is considered special categories of personal data (information regarding Race, Ethnic Origin, Political Opinion, Religious or Philosophical beliefs, Trade Union Membership, Biometric or Genetic Data, Health, Sex Life or Sexual Orientation) and/or information relating to criminal convictions/offences, we will need to request your consent to keep and/or use this information. If you consent to us keeping and/using this information in relation to your complaint please tick.

or call us on 0818 654 322

View Data Protection Notice

Important: Please note that EBS will never contact you, or ask anyone to do so on our behalf, with a request to disclose your security details in full. If you receive such a request (even if they are using our name and logo and appear to be genuine) this is likely to be fraudulent and you must not supply your security details to them in any circumstances. You should report any such request to us immediately.

Please note our calls may appear as 'private', 'unknown' or 'withheld' on certain handsets.