Contact Us
You can contact us in a number of ways. Fill in the contact form, find the relevant EBS phone number, or contact us at your local branch or our social media channels.
If your query is in relation to COVID-19 you can visit our COVID-19 support hub here.
| Area | Phone Number | Opening Hours |
|---|---|---|
| EBS Service Queries | 0818 654 322 / +353 1 665 8000 option 1 | Monday - Friday 9am - 5pm |
| EBS Sales Queries | 0818 654 322 / +353 1 665 8000 option 2 | Monday - Friday 9am - 5pm |
| EBS Savings & Investments | 0818 654 322 / +353 1 665 8000 option 2 | Monday - Friday 9am - 5pm |
| EBS Internet Support | 0818 654 322 / +353 1 665 8075 | Monday - Friday 9am - 5pm |
| Summit Queries | 0818 654 323 option 2 | Monday - Friday 9am - 5pm |
| Arrears Support Unit | 0818 330 044 | Monday to Thursday 9am to 8pm/ Friday 9am to 6pm/ Saturday 9am to 1pm |
| Lost / Stolen Debit Cards | 1800 440 040 / +353 1 665 8080* | Open 24 Hours |
| Debit Card Queries | 0818 654 328 / 1800 440 040 | Monday - Friday 9am - 5pm |
| EBS Direct Fax | 01 8747 416 / +353 1 874 7416 | |
| SCA Online Banking Helpline (Strong Customer Authentication) | 0818 300 089 / +353 818 300 089 | Monday - Friday 9am - 5pm |
| Shopping Online Helpline (CardManager App) | 0818 303 564 / +353 818 303 564 | Monday - Friday 9am - 5pm |
*If travelling outside of Ireland and you wish to call Mastercard to report your Debit Card lost or stolen please click here to get local Freephone numbers. (please note mobile charges may still apply).