All appeals will be heard by a fully independent appeals panel who will operate under the Terms of Reference that have been agreed with the Central Bank of Ireland. The operation of the panel will be managed independently by an appeals panel secretariat and all communication with the customer during an appeal will be through the secretariat.
The appeals panel comprises of three individuals:
The members with legal qualifications (i.e. a qualified solicitor or barrister) will be the Chair or Head of the Appeals Panel.