Making a Payment Towards My Mortgage

I Want to Make a Payment Toward My Mortgage

In Arrears on your mortgage and want to make a payment on the balance? Don’t worry, it’s very straight-forward. All you need to do is give our arrears support unit a call; they accept Laser, Maestro, and Visa Debit Cards.

You can also set up a direct debit to make your future payments that bit easier. Read below to find out how to contact the arrears department, or download your direct debit form to set up future payments from your bank account.

How to contact the Credit Support Unit (CSU) to make a payment?

  • If you’ve missed a payment on your mortgage, or you have a query about your future repayments, we have a dedicated team in the Credit Support Unit ready to lend a helping hand.
  • Our team will communicate clearly and regularly with you, get an understanding of your financial situation, and assess your case on an individual basis.
  • To contact us, just call 1818 330 0044.
  • Our lines are open:
    Monday to Friday 9:00 to 17:00
    Saturday 9:00 to 13:00

CSU are not available on Bank or Public Holidays.

Your direct debit form

Download your direct debit form here to make future repayments that bit more convenient

Guide on Mortgage Arrears

Read the mortgage arrears information & advice service

Accountant's declaration

Click below to download the accountant's declaration


Click below to read some useful answers to big questions