Need to set yourself up on our online banking system? It’ll make your money management (and your life) that bit easier. Here are all the most common questions about setting up your online access (we’re glad you asked).
How do I register for online banking?
Online banking with EBS is a handy way to manage your money. All you need to do is fill out a form, send it to us by post, and we'll get you set up.
(a) the terms and conditions of internet banking
(b) our data Protection Information and the
If the second window doesn’t appear after you have clicked ‘print’ you may have to check your browser pop up settings as a pop up blocker will prevent the window opening.
How long does it take before I have access to my accounts online?
It should take roughly one week for you to receive your new online banking codes We’ll send you three key numbers which you can use to access your accounts online:
Can I change my Customer ID and /or my PAC?
We want to keep your account safe as can be, so for security reasons, you can’t change your customer ID or PAC to one of your choice (it’s for the best, honest).
I’ve forgotten my Personal Access Code (PAC) and/or Customer Number What do I do?
Don’t worry, no need for panic stations. Just contact the EBS Internet Support team at (+353 1) 665 8075, who will sort you out with a new code.
You can also mail the team at firstname.lastname@example.org, or if you’re in the neighbourhood, pop into one of our local offices to request a new one.
My 6-digit one-time code has expired, what do I do?
No problem, simply login to online banking using your Customer ID and PAC and follow the steps to request a new code. Alternatively you can contact our internet support team and they willl do it for you.