Notice to our customers about changes to our product and service terms and conditions

We’re updating our terms and conditions from 13 January 2018

Why are we doing this?

It’s mostly to do with new regulation, called the Payment Services Directive 2 (PSD2) that covers payment processing. We’re also clarifying and simplifying some existing terms and conditions.
For further information on the changes to our product and service terms and conditions please click here to view our press notice.New terms and conditions for the products and services impacted are provided below. All these terms and conditions are effective from the 13 January 2018.

What action do I need to take?

We will assume that you accept the changes to the terms and conditions when you use the products and services affected by these changes after 13 January 2018. You may cancel a card or account at anytime free of charge, provided you pay any balance or fees that you owe on it.

For further information about PSD2 and our obligations to inform consumers of their rights, the European Commission Information Leaflet is available to view here.

MoneyManager Account

General Terms and Conditions for EBS Demand Accounts

Instant Access Account

Teen Savings

Your Accounts Online

Press notice