Getting Started

 

Welcome to the EBS Online Banking website. 

Whether it’s keeping an eye on your mortgage, saving for the future or paying your bills you can do it all online with EBS. Below you will find a quick guide to getting started.

Getting set up for Online Banking

When you registered for online banking you will have received your Customer ID, Your Personal Access Code (PAC) and instructions on how to set up your smart device for Strong Customer Authentication (SCA). Click here for more information on getting set up for SCA.

Logging In

To login to EBS Your Accounts Online enter your Customer ID, the requested digits of your PAC and accept the push notification that is sent to your paired device. If for some reason your device cannot accept a notification, you will be prompted to use the EBS Authenticator App to generate an OTP (One-time passcode). Enter the code on screen to complete authentication. By responding to this automated message or entering the OTP you are confirming that it really is you logging into your account.

It's worth noting that your PAC digits may not be asked for in sequential order.

Viewing your accounts

When you have logged in you will be brought to the My Accounts homepage. Your internet registered accounts will be listed on the left hand side of the screen and the latest transactions for the first account will be displayed. You can filter by transaction type, simply click on the arrowhead beside the account name or change the date range at the top right of the screen. You can now view up to three accounts at the same time by using the multiple accounts view.

Navigation

We’ve designed the site navigation to make handling your day to day banking hassle free. To move your money all you need to do is click ‘I want to’ in the top right menu bar and complete the steps.
To manage your accounts and payments simply click on ‘Manage’. Some of the things you can do in this section include; viewing your IBAN, requesting an interest cert and amending your bills and payees.

Help Centre

We understand that getting to know a new site can sometimes be tricky so we’ve compiled a list of common questions. Click here to go to the help centre.