EBS Debit Card


The EBS Debit Card allows you to make purchases and withdraw money from your EBS bank account in Ireland and worldwide. You can use your card in shops, at ATMs and online wherever Mastercard is accepted.

The EBS Debit Card is available to all EBS MoneyManager account holders and EBS Teen Savings account holders once they have turned 16 years of age.*

*The adult mandated to operate a Teen Savings account may hold an EBS Debit Card in their own name. Once the teen has turned 16, they can then receive their own card upon request by both the adult and teenager.

 

Where can I use my Debit Card?

Where you see the Mastercard logo, you can use your EBS Debit Card to:

  • buy in-store or online in Ireland and abroad*
  • withdraw cash from an ATM
  • get cashback in retailers in Ireland that offer it
  • make contactless  payments

For international use, you must supply us with your mobile phone number, which allows us to notfiy you for fraud prevention purposes.

 

Contactless Payments – make easy and secure payments in seconds

How do I complete a contactless transaction?

You can pay for your purchases quickly and securely using your contactless enabled EBS Debit Card. Simply touch and pay for items that cost €30 or less with your card, instructions on this can be found below.**

**To activate contactless on your new card, simply complete any Chip & PIN transaction and you are good to go.

What is a Debit Card?

A Debit Card is linked to your bank account. You can use your Debit Card to pay for purchases in shops or online. You can also use it to withdraw cash at ATMs. Debit Card transactions are debited directly from your bank account within a few days.

Where can I use my Debit Card?

The EBS Debit Card is widely accepted in millions of shops and ATMs in Ireland and worldwide anywhere Mastercard is accepted. You can use your card to:

  • Make purchases at Point of Sale (POS)
  • Make purchases with Cashback* where retailers offer it (in Ireland only)
  • Make cash withdrawals at ATMs
  • Make Contactless payments
  • Shop online in Ireland and worldwide

* Cashback amounts at retailer's discretion

Do I need to activate my new card?

If you are receiving a new card or have re-ordered a card, you will have to activate your card before using it by calling us on 1850 654 328 or +353 1 665 8080. If you are receiving a renewal card, this will arrive already active.

What is contactless?

Contactless is a faster way to pay for transactions for €30 or less. You pay for your goods simply by holding your card flat against the reader. Wait for the confirmation and go. Please make sure there is enough money in your account when using your card for contactless transactions.

How will I know if I have contactless on my Card?

If there is a contactless symbol located next to the chip on the front of your Debit Card (see card image above), then your card is enabled for contactless payments.

Where contactless is available, do I have to use contactless instead of Chip and PIN for transactions under €30?

No, it's completely up to you. By having contactless technology built into your Debit Card, you have more options available to pay for your goods of €30 or less.

Do I have to activate contactless on my Card?

Contactless is automatically activated on your Debit Card once you have completed your first successful Chip & PIN transaction at either Point of Sale (POS) or at an ATM.

Where can I use contactless?

You can make contactless payments at retail terminals which have the contactless symbol displayed in Ireland and abroad.

How do I change my PIN number?

You can change your PIN number at any ATM machine to something you will find easier to remember.

What will I do with my old card?

Old cards should be cut up through the chip and discarded securely.

What should I do if my card is stolen/lost/damaged?

If you lose your EBS Debit Card or it is stolen or damaged, please contact us immediately on Freephone 1800 440 040 or 1850 654 328 or from outside Ireland on 00 353 1 665 8080 to ensure that your card is cancelled and you are issued with a replacement card. This service is available around the clock, 365 days a year.

Who do I contact if I have a query on my Debit Card?

Please call us on 1850 654 328 / 1800 440 040 (Mon – Fri 9am – 5.30pm excluding Bank Holidays) if you have any queries in relation to your EBS Debit Card.

What is the Government Stamp Duty fee for my Debit Card?

Government Stamp Duty will be charged at a rate of €0.12 per ATM transaction. Government Stamp Duty only applies to ATM transactions carried out within Ireland (excluding Northern Ireland). This charge is capped at €2.50 if you only use your debit card for ATM transactions and capped at €5 if you use your debit card for both purchases and ATM transactions. Government Stamp Duty charge on debit cards is applied in January, for the previous year.

Can I use my card to shop online?

Yes. You will be asked to input your card number, name on the card, date of expiry and the 3 digit security code on the back of the card. You will automatically be enrolled for the Mastercard Identity Check service as an EBS Debit Card holder. Occassionally, when you shop online with participating retailers, we will send you a one-time passcode (OTP) via text message which you must enter in order to verify your identity and complete your purchase. If you are unsure if we hold a mobile phone number for you, please contact us.

What is Mastercard Identity Check?

Mastercard Identity Check is a fraud prevention service that helps to protect your Debit Card against unauthorised use when you shop online at participating retailers.

Where can I find out more about Mastercard Identity Check?

The Mastercard Identity Check FAQ’s are available here. Our terms of service for using this Mastercard Identity Check are also available for you to read here.

Where can I find the terms and conditions associated with my account?

The terms and conditons for the EBS MoneyManager account are available here and Teen Savings account available here.

Where can I find details on fees and charges applicable to my account?

Full details on the fees and charges are available in the EBS MoneyManager Terms and Conditions available here. Please note there are no fees applicable on the Teen Savings account.