Worried about missing a payment?

Now is the time to make a plan

If you are worried about missing a payment on your mortgage you are doing exactly the right thing by reading this section. We understand that some of our customers may not be able to avoid missing a payment.

If at all possible, you should avoid missing a payment because it may affect your credit rating and cost more in the long run. If you can’t avoid missing a payment, you should call us because we may be able to offer a solution that would help.

Our people have helped thousands of customers to get their finances back on track. Once you call us, we’ll let you know what you can do next.

You are not alone, some of these stories might sound familiar

Everyone’s story is slightly different, and while these aren’t the names of real customers, some stories might ring a bell. If they do, then you should take action as soon as possible. The best way of avoiding a big problem is to tackle it while it is still a manageable problem.

Bill's story

Bill had never missed a payment on anything. When he was made redundant, it took longer than expected to find a new job. Bill was worried that if he missed a mortgage payment, his credit rating would be affected. Bill got in touch with us, filled out a Standard Financial Statement or 'SFS' and sent in the supporting documents. As a result, we were able to reduce Bill’s mortgage payments for a set period of time. Bill also used our budgeting page during this period.

Claire's story

Claire’s spending had increased over time. There was always more to pay each month, rent, car payments, bills, credit card bill, mortgage payments etc. Claire was worried about meeting payments. In the end, she budgeted to work out how to manage her outgoings. Claire didn’t miss a payment and she kept her perfect credit rating which meant she could borrow in the future.

Grainne and Noel's story

Grainne and Noel had planned their finances assuming two incomes. But Grainne was now working reduced hours and Noel was out of work. They reduced spending as much as possible and savings were running low. It seemed certain that they would miss a mortgage payment soon. Grainne called us to see if we could help. Our advisor Chris was very friendly and showed them how to fill out a Standard Financial Statement (SFS) online. We organised a repayment plan which meant lower monthly payments for a fixed amount of time. “It was a relief to be back on track - we had a plan to avoid arrears''. Start your online SFS here.

What to do next

If you miss a mortgage payment, this may affect your credit rating and you may end up paying more in the long term. If you do call us, we promise to be sympathetic and non-judgmental. We’ll focus on providing helpful information and go through all the potential solutions for managing your debt.

We will help you to take action to give you the best chance of resolving your debt as soon as possible. Our staff have helped thousands of customers to get their finances back on track.

If you’d like more detail about the MARP process then see here.

Talk to Us

If you think you will miss a payment call us

SFS Form and Guidance

Download your SFS form and user guide

Other Support

Get independent advice for your specific needs

Budgeting tips

We have some helpful budgeting steps to get you started

  • Warning: If you do not meet the repayments on your credit agreement, your account will go into arrears. This may affect your credit rating which may limit your ability to access credit in the future.
  • Warning for Mortgages: Your home is at risk if you do not keep up payments on a mortgage or any other loan secured on it.
  • NOTICE: Under the Credit Reporting Act 2013 lenders are required to provide personal and credit information for credit applications and credit agreements of €500 and above to the Central Credit Register. This information will be held on the Central Credit Register and may be used by other lenders when making decisions on your credit applications and credit agreements.