Payment Options FAQs


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Payment Options

Calling us on 0818 330 044 is normally the quickest and easiest way to make payments, but you can also make a payment using internet banking, or pay in a branch.

We can’t take payment on a credit card. You can pay over the phone via debit card.

The minimum payment is the lowest amount you have to pay to your credit card each month. Only making the minimum payment each month means it will take longer to pay off your debt and will cost you more in the long run. If you pay off your balance in full and on time every month, you will avoid interest charges and arrears.

EBS Customers can only pay their mortgage direct debit on the 7th of each month. If you would like to discuss this further please contact us on 0818 330 044.

Missed a Payment

You should call one of our experts immediately with a debit card to make a payment on 0818 330 044. We have a range of options for helping you make your payments.

A secured loan, like your mortgage, is where money is borrowed against an asset, like your home.  So if you miss payments on your mortgage then your home could be at risk.

If you have missed any payments this may affect whether you get approval for more credit. When you miss payments on your loan this is reported to the Central Credit Register (CCR).  They hold information about you and your loans on an individual credit report. If you apply for another loan, the lender will use the CCR report to assess your application.

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