The changes have now come into effect.
We have made important changes to our terms and conditions.
The changes were because of:
Terms and conditions for the following payment Accounts have changed:
Changes made to the General terms and conditions for Demand Accounts have been made to provide for incoming instant credit transfers on the Instant Access Account.
Terms and conditions for the following Accounts have changed:
A summary of the changes we have made can be found here.
View our terms and conditions, which are now effective.
To accept these changes, you do not need to do anything, and you can continue to use your accounts and services. We appreciate your business, but if you do not want to accept the changes, you have the option, free of charge, to close your Account, clearing anything you owe on it first, or let us know that you are ending your agreement with us. You can do so by writing to or visiting your local EBS Office.
Please take some time to read the information. You can save any of the terms and conditions and the summary of changes to keep for future reference, by downloading the PDF file.
If you have a question, please refer to our customer questions and answers or call us on 0818 300 126 (Monday-Friday 09:00-17:00, excluding bank holidays).