Bespoke supports for our Mortgage Customers impacted by COVID-19

We know that many of you are worried about COVID-19. At EBS we are determined to continue to support you through this situation and we encourage you to contact us if you have been financially impacted by COVID-19.

For those who may be concerned that you won’t be able to make your mortgage repayments as a result of COVID-19, we have developed two solutions specifically designed to support you during this time.

  1. You can apply to take a 3 month payment break (moratorium) on your mortgage repayments.
  2. Or you can apply for 3 months of interest only mortgage repayments.

If you would like to apply for a three-month break from payments or to pay interest only please apply online HERE or call our team on 1850 330 044. (Opening Hours: Monday to Thursday 9am to 8pm, Friday 9am to 6pm, Saturday 9am to 1pm). If someone else has taken out the mortgage with you, both of you need to be available to speak to us when you call. 

It is important to note that when the moratorium or interest only period ends, your monthly repayments over the remaining term of your loan will be increased to ensure that your mortgage will be repaid (together with interest due) within its original term.

It is also important to note that the payment holiday is for Mortgage repayments only.  For customer(s) who arranged House Insurance, Life Assurance and/ or Payment Protection Insurance through EBS, these premiums will continue to be collected via an amended direct debit.  For non direct debit customer(s) these premiums will continue to require payment to avoid the loan going into arrears. A missed insurance premium may affect your credit rating, which means you may have difficulty getting a loan or other form of credit in the future.

This solution is now applicable to both private dwelling homes (PDHs) and Buy To Let (BTL) customers.

If you are facing financial difficulty separate to COVID-19, click here to see how we can support you.